Legal

TERMS AND CONDITIONS

Last Updated: August 14, 2026
Version: 3.0

1. Introduction

These Terms and Conditions govern the purchase of products, digital content, online courses, services, and other offerings provided through e-bxs.com.

The website and the services are operated by:

Energie und Informatik BXS
Bachgasse 5, 91207 Lauf an der Pegnitz
Germany
Email: info@e-bxs.com
Website: e-bxs.com

For the purposes of these Terms and Conditions, “Energie und Informatik BXS,” “E-BXS,” “we,” “us,” and “our” refer to the business operating e-bxs.com.

By placing an order through our website, you acknowledge that you have read and accepted these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not place an order or purchase our products or services.

2. Scope of Application

These Terms and Conditions apply to all purchases made through e-bxs.com, including:

  • online courses;
  • digital educational content;
  • downloadable materials;
  • software-related or digital services;
  • IT services;
  • consulting services;
  • website development services;
  • data and document processing services;
  • other digital products and services offered through the website.

Additional terms may apply to particular products or services.

Where specific terms for a particular product or service conflict with these Terms and Conditions, the specific terms shall take precedence to the extent of the conflict.

3. Eligibility

You must be legally capable of entering into a binding contract in accordance with applicable law to purchase products or services through our website.

If you are under the applicable legal age, you may only use our services with the involvement and consent of your parent or legal guardian where required by law.

We reserve the right to refuse or cancel an order where there is a reasonable legal or technical reason to do so.

4. Registration and User Accounts

Certain services, particularly online courses and learning services, may require you to create an account.

When creating an account, you agree to:

  • provide accurate and complete information;
  • keep your login credentials confidential;
  • maintain the accuracy of your account information;
  • notify us if you suspect unauthorized access;
  • not allow another person to use your account where such use is prohibited by the applicable product terms.

You are responsible for activities performed through your account unless the unauthorized activity resulted from circumstances for which you are not responsible.

We may suspend or terminate accounts where necessary to protect the website, our users, our services, or our legal rights.

5. Products and Services

We make reasonable efforts to ensure that descriptions of our products and services are accurate.

However, images, screenshots, demonstrations, previews and other illustrative materials may not always represent the exact appearance or functionality of the final product.

For online courses, the course description will indicate the principal subject matter and, where applicable, the level, contents, prerequisites and included materials.

We reserve the right to update or modify course content where reasonably necessary, including to correct errors, improve educational quality, update technical information, or maintain compatibility with relevant technologies.

Such updates will not substantially reduce the essential contractual characteristics of a purchased course.

6. Online Courses and Digital Content

When purchasing an online course, you receive a personal, limited, non-exclusive and non-transferable right to access the purchased course for the period and under the conditions specified on the relevant product page.

Unless expressly stated otherwise, purchasing a course does not transfer ownership of the underlying intellectual property.

Course materials may include:

  • video lessons;
  • audio;
  • PDF documents;
  • presentations;
  • quizzes;
  • assignments;
  • downloadable files;
  • source code;
  • exercises;
  • other educational materials.

You may use these materials solely for your personal or otherwise expressly authorized educational purposes.

You may not:

  • redistribute the course;
  • sell or sublicense course materials;
  • share your account credentials;
  • upload course materials to another platform;
  • reproduce substantial portions of the course for commercial purposes;
  • publicly distribute downloadable materials;
  • make the course available to persons who have not purchased or otherwise been authorized to access it.

7. Intellectual Property

All intellectual property rights in our website, courses, educational materials, text, graphics, logos, software, videos, designs and other content remain with us or our respective licensors unless expressly stated otherwise.

Your purchase does not transfer ownership of such intellectual property.

You receive only the rights expressly granted under these Terms and Conditions and the applicable Terms of Use.

Unauthorized copying, distribution, reproduction, public communication, modification or commercial exploitation may constitute an infringement of intellectual property rights.

8. Prices

All prices are displayed on the website in the applicable currency.

Unless otherwise stated, prices shown to consumers include legally applicable taxes where required.

We reserve the right to change prices at any time.

A price change does not affect an order that has already been accepted and confirmed.

Temporary discounts, promotional prices and sale prices may be offered for limited periods and under specific conditions.

9. Orders and Contract Formation

The presentation of products and services on our website does not necessarily constitute a legally binding offer.

By submitting an order, you make an offer to purchase the selected product or service.

The contract is formed when we accept your order, normally through an order confirmation or by providing access to the purchased product or service.

We may refuse an order where:

  • the product is unavailable;
  • there is an obvious pricing or technical error;
  • payment cannot be successfully processed;
  • there is a reasonable suspicion of fraud or abuse;
  • the transaction cannot legally be completed.

If we cancel an order after payment has already been received, we will refund the relevant amount where required by law.

10. Payment

Payments may be processed through third-party payment providers such as Stripe and PayPal, depending on the payment methods made available at checkout.

We do not generally store complete payment card information on our own servers.

Payment processing is performed by the applicable payment provider under its own terms and privacy policies.

You are responsible for providing accurate payment information and ensuring that you are authorized to use the selected payment method.

If a payment fails, access to the purchased product or service may be withheld until successful payment is received.

11. Delivery of Digital Products

Digital products and online courses are normally delivered electronically.

After successful payment, access may be provided through:

  • your user account;
  • the applicable course dashboard;
  • an email containing access information;
  • another electronic delivery method indicated at checkout.

You are responsible for having a compatible device, internet connection, browser and software necessary to access the digital content.

We are not responsible for technical problems caused exclusively by your device, internet connection, browser, third-party software or other infrastructure outside our reasonable control.

12. Right of Withdrawal for Consumers

If you are a consumer located in the European Union, you may have a statutory right of withdrawal from certain contracts.

The withdrawal rights applicable to digital content and digital services may differ from those applicable to physical products.

Where digital content is supplied immediately after purchase, the right of withdrawal may be lost or limited where the legal requirements for such exclusion are fulfilled, including where the consumer has expressly agreed that performance may begin before the expiry of the withdrawal period and acknowledged the consequences required by applicable law.

Where applicable, information regarding your withdrawal rights will be provided during the ordering process and/or in the applicable withdrawal instructions.

Nothing in these Terms and Conditions is intended to restrict mandatory statutory consumer rights.

13. Refunds

Refunds will be provided where required by applicable law or where we expressly offer a refund under the terms applicable to the relevant product or service.

Where a refund is approved, it will generally be processed through the original payment method where technically and legally possible.

Processing times may depend on the payment provider.

Nothing in this section limits mandatory statutory consumer rights.

14. Cancellation of Services

For services provided over a period of time, cancellation rights may depend on the specific service agreement and applicable statutory provisions.

Where a service is subject to a separate agreement, the cancellation provisions contained in that agreement will apply.

15. Availability of Services

We aim to maintain reliable availability of e-bxs.com and our digital services.

However, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to:

  • maintenance;
  • updates;
  • security measures;
  • technical failures;
  • hosting provider problems;
  • telecommunications failures;
  • cyberattacks;
  • circumstances beyond our reasonable control.

Where reasonably possible, we will attempt to restore affected services within an appropriate period.

16. Third-Party Services

Our website may integrate or link to third-party services, including payment providers, analytics services, video hosting services, authentication services and other external platforms.

Examples may include:

  • Stripe;
  • PayPal;
  • Google services;
  • YouTube;
  • OpenAI/ChatGPT;
  • hosting and infrastructure providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for changes, interruptions or policies of third-party services that are outside our reasonable control.

17. User Responsibilities

You agree to use our website and services lawfully.

You must not:

  • use our services for unlawful purposes;
  • attempt to gain unauthorized access;
  • interfere with the operation of the website;
  • distribute malware or malicious code;
  • circumvent security measures;
  • misuse payment systems;
  • impersonate another person;
  • share restricted account credentials;
  • copy or distribute protected course materials without authorization.

We reserve the right to suspend access where necessary to prevent abuse or protect our legal rights.

18. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by German law, we shall be liable without limitation for damages caused intentionally or through gross negligence, for injury to life, body or health, and in other cases where mandatory statutory liability applies.

For ordinary negligence, liability shall be limited to breaches of material contractual obligations where such limitation is legally permissible.

In such cases, liability shall generally be limited to the foreseeable damage typical for the contract.

Nothing in these Terms and Conditions affects mandatory consumer protection rights.

19. No Guarantee of Individual Results

Educational content and services are provided for informational, educational or professional purposes.

We do not guarantee that completion of a course or use of a service will result in a particular:

  • professional qualification;
  • income level;
  • employment opportunity;
  • business result;
  • examination result;
  • technical outcome.

Results depend on individual circumstances, skills, effort and other factors.

20. Force Majeure

We shall not be liable for failure or delay in performing contractual obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

  • natural disasters;
  • war;
  • government action;
  • major infrastructure failures;
  • widespread internet outages;
  • cyberattacks;
  • strikes;
  • pandemics;
  • failures of essential third-party infrastructure.

Where reasonably possible, we will inform affected customers and take appropriate measures to minimize the impact.

21. Changes to Products and Services

We may make reasonable changes to our products and services where necessary to:

  • comply with legal requirements;
  • improve security;
  • correct errors;
  • introduce technical improvements;
  • maintain compatibility;
  • improve functionality.

Material contractual rights will not be reduced contrary to applicable law.

22. Governing Law

These Terms and Conditions shall be governed by the laws of the Federal Republic of Germany, subject to mandatory consumer protection provisions applicable in the country in which a consumer habitually resides.

Where mandatory consumer protection law grants you additional rights, those rights remain unaffected.

23. Jurisdiction

For consumers, statutory jurisdiction rules apply.

Where legally permissible, disputes with businesses or other non-consumer customers shall be subject to the competent courts at the registered business location of Energie und Informatik BXS.

Mandatory statutory jurisdiction rules remain unaffected.

24. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced or interpreted, to the extent legally permissible, in a manner that most closely reflects its intended economic purpose.

25. Amendments

We may update these Terms and Conditions where reasonably necessary, including due to:

  • changes in law;
  • changes to our services;
  • technical developments;
  • changes in payment or third-party services.

Material changes will be communicated where required by applicable law.

The version applicable to an order is the version in force at the time the contract was concluded, unless otherwise required by law.

26. Contact

If you have questions regarding these Terms and Conditions, please contact:

Energie und Informatik BXS
Bachgasse 5, 91207 Lauf an der Pegnitz
Germany
Email: info@e-bxs.com
Website: e-bxs.com

Last Updated: August 14, 2026
Version: 3.0

 

TERMS OF USE

Last Updated: August 14, 2026
Version: 3.0

1. Introduction

Welcome to e-bxs.com.

These Terms of Use govern your access to and use of the website, its content, user accounts, online learning environment, digital materials and other features provided by Energie und Informatik BXS.

By accessing or using e-bxs.com, you agree to comply with these Terms of Use.

If you do not agree with these Terms of Use, you should not use the website.

2. Website Operator

The website is operated by:

Energie und Informatik BXS
Bachgasse 5, 91207 Lauf an der Pegnitz
Germany
Email: info@e-bxs.com
Website: e-bxs.com

In these Terms of Use, “E-BXS,” “we,” “us,” and “our” refer to the website operator.

3. Acceptance of the Terms

By accessing, browsing, registering on, or otherwise using the website, you acknowledge that you have read and understood these Terms of Use.

Additional terms may apply to specific services, products, courses or transactions.

Where applicable, those additional terms form part of the agreement between you and us.

4. Website Use

You may use e-bxs.com only for lawful purposes.

You must not use the website in a manner that:

  • violates applicable law;
  • infringes the rights of another person;
  • interferes with website operation;
  • attempts to gain unauthorized access;
  • introduces malicious software;
  • collects information about other users without authorization;
  • attempts to circumvent security mechanisms;
  • reproduces or redistributes protected content without permission.

We reserve the right to restrict access where reasonably necessary to protect the website, users or our legal interests.

5. User Accounts

Some features require registration.

You are responsible for keeping your account credentials confidential.

You must provide accurate information when registering.

You must not:

  • create an account using another person’s identity;
  • provide your credentials to unauthorized persons;
  • use another person’s account without permission;
  • create accounts for fraudulent purposes.

We may suspend or terminate accounts where there is a legitimate reason, including serious or repeated violations of these Terms of Use.

6. Online Courses and Learning Platform

Our website may provide online courses and educational materials through Tutor LMS, WordPress and related technologies.

Course access may be connected to your individual account.

Unless otherwise expressly stated, access is intended for the individual purchaser or authorized user.

You must not share your course account or provide unauthorized access to course materials.

7. User-Generated Content

Users may be permitted to submit content such as:

  • reviews;
  • comments;
  • questions;
  • answers;
  • assignments;
  • profile information;
  • images;
  • other materials.

You retain ownership of content that you lawfully own.

By submitting content to the website, you grant us the rights reasonably necessary to host, store, display, reproduce and process that content for the operation and improvement of the relevant service.

You represent that you have the necessary rights to submit the content.

You must not submit content that:

  • infringes copyright;
  • violates privacy rights;
  • contains unlawful material;
  • contains malware;
  • is defamatory;
  • is discriminatory or threatening;
  • violates applicable law.

8. Reviews and Feedback

Where reviews or feedback are enabled, you agree that your contributions must be genuine and based on your actual experience.

You must not:

  • submit fake reviews;
  • manipulate ratings;
  • impersonate another customer;
  • submit reviews in exchange for undisclosed compensation;
  • intentionally mislead other users.

We reserve the right to remove content that violates applicable law or these Terms of Use.

9. Intellectual Property

All content made available through e-bxs.com, including:

  • text;
  • graphics;
  • logos;
  • trademarks;
  • course materials;
  • videos;
  • photographs;
  • illustrations;
  • software;
  • website design;
  • source code;
  • downloadable documents;

is protected by applicable intellectual property laws unless otherwise indicated.

No ownership rights are transferred to you merely because you access the website or purchase a product.

You may not reproduce, distribute, modify, publicly display, commercially exploit or otherwise use protected content beyond the rights granted to you.

10. Copyright Infringement

If you believe that content appearing on e-bxs.com infringes your copyright or other intellectual property rights, you may contact us with sufficient information to identify:

  • the protected work;
  • the allegedly infringing material;
  • the location of the material;
  • your contact information;
  • a description of your rights;
  • any other information reasonably necessary to investigate the matter.

We may remove or restrict access to allegedly infringing content where appropriate.

This procedure does not replace any mandatory statutory procedures applicable under German or European law.

11. External Links

The website may contain links to third-party websites.

Such links are provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for:

  • their content;
  • availability;
  • security;
  • privacy practices;
  • terms and conditions;
  • products or services.

Your use of third-party websites is governed by the terms and policies of the relevant third party.

12. Third-Party Technologies and Services

The website may rely on third-party technologies and services, including WordPress plugins and external platforms.

These may include:

  • WooCommerce;
  • Tutor LMS;
  • Stripe;
  • PayPal;
  • Google services and Google Site Kit;
  • YouTube;
  • OpenAI/ChatGPT;
  • hosting and security services;
  • analytics services.

The availability and functionality of these third-party services may change independently of us.

Where third-party services process personal data, their processing is addressed in our Privacy Policy and, where applicable, our Cookie Policy.

13. Artificial Intelligence

Certain services or features may use artificial intelligence technologies, including technologies provided by OpenAI/ChatGPT.

AI-generated information may contain errors or inaccuracies.

AI-generated information should therefore not automatically be considered professional, legal, financial, medical or other specialized advice unless expressly stated otherwise.

Where you provide information to an AI-powered feature, such processing is subject to the applicable Privacy Policy and the terms of the relevant AI service.

14. Website Accuracy

We make reasonable efforts to maintain accurate and up-to-date information.

However, we do not guarantee that all website content will always be:

  • complete;
  • accurate;
  • current;
  • error-free;
  • continuously available.

We may correct errors and update information without prior notice where appropriate.

15. Educational Information

Educational materials provided through e-bxs.com are intended to support learning and skill development.

They do not constitute a guarantee of a particular professional, financial, employment or business outcome.

You remain responsible for evaluating and applying information according to your individual circumstances.

16. Security

You must not attempt to compromise the security of the website.

Prohibited activities include:

  • unauthorized access;
  • penetration attempts without authorization;
  • distribution of malware;
  • denial-of-service attacks;
  • credential theft;
  • exploitation of vulnerabilities;
  • bypassing access controls.

If you discover a security vulnerability, please contact us rather than exploiting or publicly distributing the vulnerability.

17. Availability

We may temporarily restrict or suspend access to all or parts of the website for:

  • maintenance;
  • updates;
  • security reasons;
  • technical problems;
  • infrastructure failures;
  • emergency situations.

We do not guarantee uninterrupted availability.

18. Suspension and Termination

We may suspend or terminate access to your account or particular services where reasonably necessary because of:

  • serious violation of these Terms;
  • fraudulent activity;
  • unlawful use;
  • unauthorized sharing of content;
  • security threats;
  • misuse of the platform.

Where required by law, we will respect your statutory rights and contractual rights.

Termination does not automatically eliminate obligations that by their nature continue after termination, including intellectual property, confidentiality, liability and dispute-related provisions.

19. Privacy

Your use of the website involves the processing of personal data.

Our Privacy Policy explains:

  • what personal data we collect;
  • why we process it;
  • our legal bases;
  • third-party processors;
  • international transfers;
  • retention;
  • your GDPR rights;
  • your right to complain to a supervisory authority.

Our Cookie Policy explains the use of cookies and similar technologies.

20. Consumer Rights

Nothing in these Terms of Use limits mandatory rights granted to consumers under applicable German or European Union law.

Where mandatory consumer protection provisions apply, those provisions take precedence over conflicting provisions of these Terms of Use.

21. Disclaimer

To the extent permitted by law, the website and its general informational content are provided without a guarantee that they will be suitable for every individual purpose.

We do not guarantee that:

  • the website will always be available;
  • all information will always be error-free;
  • third-party integrations will always function;
  • educational content will produce a particular result.

Mandatory statutory rights remain unaffected.

22. Limitation of Liability

Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Under German law, we remain liable without limitation where legally required, including in cases of intentional conduct, gross negligence, injury to life, body or health, and other mandatory statutory liability.

For ordinary negligence, liability may be limited to the foreseeable damage typical for the contract where legally permissible.

23. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or claims arising from your unlawful use of the website or your intentional or negligent violation of these Terms of Use.

This provision does not impose liability beyond what is legally permissible.

24. Changes to the Website

We may modify, suspend, replace or discontinue parts of the website or its features.

Where changes materially affect existing contractual rights, applicable statutory requirements will be respected.

25. Changes to These Terms of Use

We may update these Terms of Use from time to time.

Changes may be necessary because of:

  • changes in legislation;
  • changes to our business;
  • new services;
  • technical developments;
  • security requirements;
  • changes to third-party services.

The updated version will indicate the applicable Last Updated date and version number.

Where required by law, material changes will be communicated to users.

26. Governing Law

These Terms of Use shall be governed by the laws of the Federal Republic of Germany, subject to mandatory consumer protection provisions applicable to consumers.

27. Jurisdiction

For consumers, the competent courts shall be determined according to applicable statutory jurisdiction rules.

Where legally permissible, disputes involving businesses or other non-consumer users shall fall under the jurisdiction of the competent courts at the registered business location of Energie und Informatik BXS.

Mandatory statutory jurisdiction rules remain unaffected.

28. Severability

If any provision of these Terms of Use is determined to be invalid or unenforceable, the remaining provisions shall remain effective.

The invalid provision shall be replaced or interpreted to the extent legally permissible so as to best reflect its intended purpose.

29. Entire Agreement

These Terms of Use, together with the applicable:

  • Terms and Conditions;
  • Privacy Policy;
  • Cookie Policy;
  • DMCA Notice and Takedown Policy;

constitute the principal legal framework governing your use of e-bxs.com, unless a separate agreement applies.

Where a specific agreement governs a particular service, that agreement shall take precedence to the extent of any conflict.

30. Contact

For questions regarding these Terms of Use, please contact:

Energie und Informatik BXS
Bachgasse 5, 91207 Lauf an der Pegnitz
Germany
Email: info@e-bxs.com
Website: e-bxs.com

Last Updated: August 14, 2026
Version: 3.0